News

Thank you very much for your continued support.
Please see below for our year-end and New Year business hours.

Company Business Days

Live2D Inc. will observe the following year-end and New Year schedule.

• Closed: Tuesday, December 29, 2026 – Sunday, January 3, 2027 (JST)
• Business resumes: Monday, January 4, 2027 (JST)

*User support will resume on Monday, January 4 (JST).
Please note that we will be unable to respond to inquiries sent to Live2D Store or the official website during the closure period above.

Regarding Live2D Store

Subscription plans from the Live2D Store are available for purchase year-round.

• Credit card: Licenses issued the same day
• PayPal: Licenses issued the same day
• Convenience store payment: Licenses issued the same day
• Bank transfer:
  If you would like your license to be issued within 2026, please complete your transfer by 11:59 p.m. on Friday, December 25 (JST).
  For payments confirmed by 5:00 p.m. on Friday, December 25 (JST), licenses will be issued on Monday, December 28 (JST).
  For payments confirmed after that, licenses will be issued within 3 business days from Monday, January 4, 2027 (JST).

*Inquiries regarding the Store will be handled in order starting Monday, January 4 (JST), so responses may take some time. We appreciate your understanding.

Live2D Student Discount Program

Here is how the Live2D Student Discount Program will handle applications over the year-end and New Year holidays.

• Application processing:
  If you would like a discount coupon issued through the Student Discount Program within 2026, please submit your application by 11:59 p.m. on Thursday, December 24 (JST).
• Processing resumes:
  We will begin processing applications in order starting Monday, January 4, 2026 (JST). Reviews normally take about 5 to 6 days, but may take longer depending on circumstances.
  Thank you for your understanding. *This does not apply to same-day issuance.

About the Live2D Creators Forum

The Live2D Creators Forum is available year-round.
From Tuesday, December 29, 2026 to Sunday, January 3, 2027 (JST), Live2D staff do not plan to respond to posts.
After we reopen, we will respond to the posts that require an answer.

About nizima

Support for nizima, nizima LIVE, and nizima ACTION!! will be closed for the year-end and New Year holidays during the following period.
The nizima site will remain available as usual, so you can still post and edit works, purchase works on sale, and more.

• Closure period:Tuesday, December 29, 2026 – Sunday, January 3, 2027 (JST)

Inquiries received and works submitted for review during the closure period will be handled in order starting Monday, January 4, 2027 (JST).
Please note that responses may take longer than usual. Thank you for your understanding.

• Regarding payout transfers

Normally, if you submit a payout request by the 20th of the month, the transfer is made within 5 business days starting from the 5th of the following month. However, we expect more payout requests than usual over the year-end and New Year holidays.
Accordingly, for payout requests submitted by Sunday, December 20, 2026,
we will process them in order, within approximately 10 business days from Monday, January 4, 2027 (JST).

• About Niji-Con 45 (Deadline: 1/3)

Any work that has been fully submitted and meets the entry requirements during the entry period will be eligible for the contest.
Please note, however, that works submitted during the closure period will require additional time for review.
If you plan to participate, we encourage you to submit your work early.

About Live2D JUKU

Live2D JUKU support will be closed for the year-end and New Year holidays during the following period.

• Closure period: Tuesday, December 29, 2026 – Sunday, January 3, 2027 (JST)

Inquiries received during the closure period will be answered in order starting Monday, January 4, 2027 (JST).
Please note that responses may take longer than usual. Thank you for your understanding.

Thank you sincerely for your patronage this year.
We look forward to your continued support in the coming year.